Privacy Policy and Data Protection Approach

Information is used only for clear and legitimate purposes, such as:

• Account access, authentication, and basic administration
• Presenting lottery information in a way that matches user preferences
• Improving services and refining platform features
• Meeting compliance needs, including age confirmation where required
• Providing support and responding to messages

We do not sell personal information to third parties. Data may be shared only with service providers bound by confidentiality terms, or when disclosure is required under Canadian law.

We collect a limited set of information needed to operate the platform and improve user experience, including:

• Registration details (such as name and email)
• Preference settings and general usage patterns
• Records of communications sent to support
• Technical data (device characteristics and browser information)
• Age confirmation details used for compliance

Information is collected through user-provided submissions or through essential technical processes that support delivery of the service.

We apply a set of protections to keep user information secure, including:

• Encrypted storage in databases hosted in Canada
• Routine security reviews and vulnerability testing
• Role-based access controls to reduce internal exposure
• Protected transfers using TLS for data in transit
• Retention practices designed around Canadian requirements

Retention periods depend on the purpose. Data for inactive accounts may be archived after 18 months without activity, following applicable notice steps.

Users can manage personal information through several options, including:

• Requesting access to the personal data we hold
• Asking for corrections to inaccurate information
• Withdrawing consent for certain processing activities
• Requesting deletion of personal information, where applicable
• Submitting a privacy-related complaint

Deletion requests require identity checks to reduce unauthorized removal. Requests are typically completed within 21 calendar days after verification is confirmed.

If you have questions about privacy or want to manage your data:

• Contact email: support@ehnumbers.com
• Suggested subject: "Privacy Request - [Your Name]"
• Verification details: Account email and full name
• Reply target: Within 8 business days
• Escalation option: Review by a designated Privacy Officer

Our Privacy Officer supervises data protection processes and monitors compliance with Canadian privacy requirements and practical operational standards.